Symposium Speakers

Jeannine Bartlett photo Jeannine Bartlett, VP and Chief Solutions Architect, Earley & Associates
Jeannine Brartlett is VP and Chief Solutions Architect with Earley & Associates. She helps clients gain competitive advantage by successfully leveraging information architecture with a keen understanding of emerging technologies, market dynamics, customer needs, pragmatic implementation approaches and financial viability. Jeannine is the architect of Earley & Associates' SIX Metrics Framework for measuring search and taxonomy ecosystem impact on end user search experience, and is based on years of experience designing, developing and implementing search platforms and applications. She is also the architect behind Earley & Associates Content Choreography, a methodology and framework for planning, composing, organizing and publishing content and creative assets for dynamic presentation and search using taxonomy and metadata.

Richard W. Brown photo Rich Brown, Head of Elektron Analytics, Thomson Reuters

Rich Brown is Head of Elektron Analytics at Thomson Reuters. In this role, Rich oversees the strategy and financial success of the firm's quantitative trading and historical market and economic data solutions including news, market data capture, trading analytics, visualization and analysis tools. An expert in the machine readable news space, Rich's experience encompasses analysis of unstructured data and natural language processing techniques to uncover alpha generating and risk mitigating strategies.

Prior to joining Thomson Reuters, Rich co-founded and was the Chief Operating Officer at Foresight Research Solutions, LLC, a New York-based independent research firm and member of the NASD and SIPC. Before Foresight, Rich was a senior client manager for IBM in New York. He holds a Bachelor's degree in Management and International Business from The Pennsylvania State University and an MBA from New York University's Stern School of Business.

Rishab Ghosh photo Rishab Ghosh, Co-Founder & Chief Scientist, Topsy Labs, @r2g2
Topsy Co-founder and Chief Scientist Rishab Ghosh started 'First Monday,' the most widely read peer-reviewed journal of the Internet, in 1995 with Ed Valauskas, Esther Dyson, and Vint Cerf. In 2000 he started the Collaborative Creativity Group at the University of Maastricht, the Netherlands, the leading research group on the economics of free/open source software, Wikipedia and other forms ofcollaborative innovation. Rishab has researched and published on how reputation works and motivates in online communities for over 12 years, collaborating with Stanford, Oxford, Cambridge & Tsinghua Universities, with grants from the US National Science Foundation and European Commission. Rishab is also a board member of the Open Source Initiative and co-founded Topsy Labs in early 2008.

Seth Grimes photo Seth Grimes, President and Principal Consultant, Alta Plana Corporation, @SethGrimes
Seth Grimes is an information-technology strategy consultant with Washington DC based Alta Plana Corporation. He is founding chair of the Text Analytics Summit and Sentiment Analysis Symposium, and a long-time InformationWeek contributor and writes for several business and technology outlets. He is the leading industry analyst covering text analytics. Seth consults, writes, and speaks on business intelligence, data management and analysis systems, text mining, visualization, and related topics.

Carol Haney photo Carol Haney, VP, Product Marketing, Toluna, @carolsuehaney
Carol Haney is vice president of product marketing at market-research firm Toluna. She formerly led the development of Harris Interactive's Research Lifestreaming, a panelist-based approach to social media monitoring. At Harris, Carol was VP of Public Affairs & Policy and developed solutions for clients such as the CDC, HHS, and others. At the CDC, she helped reduce critical cycle time by 60% for outbreak data collection. She has held management postions at SPSS and NORC at the University of Chicago. At NORC, she developed a speedy mechanism for pulling and marking area probability sample from the national U.S. Census frame. Carol is an expert reviewer for CASRO's social media privacy guidelines.

Catherine Havasi photo Catherine Havasi, CEO, Luminoso, @havasi, @LuminosoInsight
Dr. Catherine Havasi co-founded and runs Luminoso, a text analytics and understanding company. She is also a group leader and researcher in artificial intelligence and computational linguistics at the MIT Media Lab, where she runs the Digital Intuition group. Twelve years ago, she co-founded the Open Mind Common Sense project, which uses crowdsourced information about the world to understand natural language text and make computers easier to use.

Sudha Jamthe photo Sudha Jamthe, Social Media Strategist, Social Commerce, Ebay, @sujamthe
Sudha Jamthe brings 18 years of high tech experience building e-commerce organizations, focusing on Internet product development, marketing, partnerships and strategic planning. She has built social media teams, organizations and partnerships for PayPal, AOL/Bebo, Intuit, and Network World. She is a thought leader for social business adoption across all organizations to transform businesses to social businesses. She brings passion in taking social metrics from basic social listening to extending it to social intelligence with social analytics to drive economic value from social. Sudha is a venture mentor at MIT and leads the Bay Area Facebook, Twitter and Google+ Meetups. She has a MBA (marketing & strategy focus) from Boston University and a BS (computer science) from Madras University. She blogs at and lives as @sujamthe on Twitter.

Chris Jones photo Chris Jones, Senior Manager, Zynga
Chris Jones is the Sr. Manager of NPS/Text Analytics at Zynga and is responsible for the business, technical, and strategic elements of the analytics platform that supports Zynga's Voice of the Customer initiative. The platform empowers Zynga to drive for optimal outcomes from experience and behavior analysis that are rooted in customer satisfaction.

Abe Kazemzadeh photo Abe Kazemzadeh, PhD candidate, University of Southern California
Abe Kazemzadeh is a PhD candidate in computer science at the USC Viterbi School of Engineering, working on a dissertation entitled "Natural Language Description of Emotion." His research focuses on natural language processing, affective computing, and dialog systems. He is a member of the Signal Analysis and Interpretation Laboratory (SAIL) and a collaborator with the Annenberg Innovation Laboratory (AIL). Together these labs endeavor to use computational methods to study social issues and trends in media. The research he will present is co-authored by Hao Wang, Dogan Can, François Bar, and Shrikanth Narayanan.

Liz Keck, Research Analyst, American Cancer Society
Liz Keck is a Research Analyst at the American Cancer Society, where she focuses on online, social media and Voice of the Customer market research. She was instrumental in implementing the organization's social media listening and insight program. The Society has used the insights to strengthen and fine tune its social media strategy as well as dive deeper into the social web to gain a better understanding of how it relates to customers, constituents, and overall business.

Graham Mackintosh photo Graham Mackintosh, Program Executive - Social Analytics, IBM, @g_mackintosh
Graham Mackintosh is a pioneer in the field of analytics and has applied his thought leadership in multiple new domains for business analytics. He is currently spearheading the challenge of applied social media analytics to drive social insight and marketing efficiencies. As one of the founding members of the business intelligence division of IBM Cognos, Graham brings over 25 years of experience on the application of analytics to complex business problems.

Diana Maynard photo Diana Maynard, Research Fellow, University of Sheffield, UK, @DianaMaynard
Diana Maynard is a research fellow at the University of Sheffield, UK. She has a PhD in automatic term recognition from Manchester Metropolitan University, and has been involved in research in natural language processing since 1994. Her main interests are in information extraction, opinion mining, terminology, and social media. Since 2000 she has led the development of USFD's open-source multilingual IE tools, and has led research teams on a number of UK and EU projects. She is chair of the annual GATE training courses and leads the GATE consultancy on IE and opinion mining. She has published extensively, organised a number of national and international conferences, workshops and tutorials, given invited talks and keynote speeches, and reviews project proposals for RNTL. She is currently joint co-ordinator of the Semantic Web Challenge.

Mike Moran photo Mike Moran, Chief Strategist, Converseon, @MikeMoran
Mike Moran is co-author of the best-selling book Search Engine Marketing, Inc., a former IBM distinguished engineer with more than 30 years experience in text analytics and search technology, including experience at IBM Research. Mike led the original search marketing strategy for, which he worked on for eight years, and was product manager for IBM's OmniFind search product. Mike is the author of the acclaimed book on Internet marketing, Do It Wrong Quickly, and serves as Chief Strategist for Converseon, a leader in social media listening software. He is a Visiting Lecturer at the University of Virginia's Darden School of Business, and an instructor at Rutgers, Fairleigh Dickinson, and other universities. Reach him through his Web site ( and through the Biznology newsletter and blog that he founded, and check out his columns for Search Engine Guide.

Kate Niederhoffer photo Kate Niederhoffer, founder, Knowable Research, @katenieder
After completing her Ph.D in social psychology at the University of Texas, Austin, Kate Niederhoffer applied her research on "what we can tell about people based on their words" to the business world, first at BuzzMetrics, a social media research firm that was acquired by the Nielsen Company, where she was VP of Measurement Science, developing methodologies for analyzing social media. She was a founder of Dachis Group, the world's leading social business advisory firm, where she helped build the strategy consulting practice and brought the term "social business" into general industry use. Kate is currently a visiting lecturer in the Texas Advertising program and founder of Knowable Research, a research firm infusing business with social science. She has spoken at conferences including SXSW Interactive, Web 2.0, Enterprise 2.0, WOMMA, ARF, and ICWSM, and published in academic journals including the Journal of Advertising Research, Annual Review of Psychology, and Handbook of Positive Psychology.

Barry Parr photo Barry Parr, Media Consultant, Dow Jones, @barryparr
Barry Parr is a media consultant with Dow Jones Insight, where he helps the world's largest companies evaluate their media coverage. He is a former senior analyst at Forrester Research covering media and advertising. He is a frequent speaker on networked publishing and has been quoted in The Wall Street Journal, New York Times, Forbes, and other publications. Barry has served as Ecommerce Research Director at IDC and VP of News at CNET. He was a key developer of the full first newspaper on the Web at the San Jose Mercury News. He holds an AB in psychology from Stanford University and an MBA from the Harvard Business School.

Natalie Petouhoff photo Dr. Natalie Petouhoff, @DrNatalie
Dr. Natalie L. Petouhoff is a social media strategist and consultant, helps businesses get started and fast track social media initiatives, measure and optimize those initiatives, vet and choose from top social media software, optimize change and the organizational alignment required for maximizing business results. She also teaches executives social media at top business schools, including UCLA's Anderson School of Management. Dr. Natalie is the emeritus president of the Los Angeles Social Media Club and a global speaker, hired to entertain and educate audiences of all sizes. Visit

Ameet Ranadive photo Ameet Ranadive, Product Manager, Twitter, @ameet
Ameet Ranadive leads product roadmap and strategy for Twitter's ROI Measurement and Ad Effectiveness products. Prior to Twitter, Ameet was co-founder and VP Products at Dasient, an advertising security start-up that was acquired by Twitter in early 2012. Ameet was also formerly a management consultant with McKinsey & Co, where he advised high-tech clients on growth opportunities and building new businesses. Ameet graduated with honors in EECS from MIT and received his MBA from UC Berkeley, where he was a Mayfield Fellow and Price Entrepreneurship Fellow.

Elizabeth Rector photo Elizabeth Rector, Sr. Manager, Strategic Marketing, Cisco
Elizabeth is a Senior Manager of Strategic Marketing at Cisco Systems. Over the last five years, she has developed an award-winning communications intelligence program at Cisco. Her initiative evolved from a pure media analytics focus to a platform that now provides global integrated insights across media, analysts, employees, and customers. The data provided by Elizabeth's team is currently utilized by Cisco senior executives to drive strategy and inform key business decisions. Prior to joining Cisco, Elizabeth consulted with top-tier multimedia agencies, developing business strategy for multinational corporations such as Televisa, Adobe, and Logitech. She has also held key marketing positions at Oracle, XO Communications, and iUniverse. Elizabeth holds a B.A. in International Business from Washington State University's Honors Program and an M.B.A. from IESE, one of the top-rated global programs worldwide.

Philip Resnik photo Philip Resnik, Professor, University of Maryland, @psresnik
Philip Resnik is a professor at the University of Maryland, holding joint appointments in the Department of Linguistics and at the Institute for Advanced Computer Studies. Dr. Resnik's research focuses on combining knowledge-based and statistical methods for natural language processing, with applications in machine and crowdsourced translation and in computational social science. Outside academia, he serves as a language technology advisor for 3M Health Information Systems and as lead scientist for Converseon, and he is commercializing React Labs, a new mobile framework for real-time polling.

Stuart Shulman photo Stuart Shulman, founder & CEO, Texifter, @stuartwshulman
Stuart Shulman is a political science professor, software inventor, entrepreneur, and garlic growing enthusiast who coaches U11 boys club soccer for FC Massachusetts with a national D-license. He is the founder & CEO of Texifter, LLC, Director of QDAP-UMass, and Editor Emeritus of the Journal of Information Technology & Politics. Stu is the proud owner of a Bernese/Shepherd named "Colbert" who goes by 'Bert. You can follow his exploits @stuartwshulman or @DiscoverText.

Vaidyanatha Siva photo Vaidyanatha Siva, Chief Technology Officer, Infosys Ltd.
Siva is responsible for the development, articulation, and deployment of technology strategy for the global retail, consumer packaged goods, life sciences, and logistics unit. He is a member of the unit executive council and is also responsible for the setup, organization, and delivery of technology consulting services aligned with the unit's strategic plans. Siva has about 16 years of industry experience and has spent the last 10 years with Infosys in various technology leadership roles. He is recognized as a technology visionary and has incubated several innovative technology products and solutions. He has also authored two books, on next generation architecture and big data. Siva received his bachelor's degree in engineering from the Indian Institute of Technology, Madras, and his master's degree in business administration from the SMU-Cox School of Business.

photo V.S. Subrahmanian, Professor, University of Maryland
V.S. Subrahmanian is a Professor in the Department of Computer Science, Director of the Center for Digital International Government (CDIG), and Co-Director of the Laboratory for Computational Cultural Dynamics (LCCD) at the University of Maryland. From 2004 to 2010, he was Director of the Institute for Advanced Computer Studies (UMIACS) at the University of Maryland. His research is at the intersection of databases, artificial intelligence, and optimization methods with applications to tracking, monitoring and forecasting behaviors of terrorist groups, socio-cultural groups, global health care, and other areas relevant to most human beings.

photo Bill Tuohig, Senior Director of Social Media and Text Analytics Products, J.D. Power & Associates, @btuohig
Bill Tuohig is Senior Director of Social Media and Text Analytics Products at J.D. Power and Associates. His expertise involves mining marketing intelligence from social media and other unstructured data, used by Fortune 1000 companies to drive their marketing programs and product innovation. Previously he was VP Product for Umbria, acquired by J.D. Power in 2008. He also oversaw VOC solutions for Informative Inc., and spent a number of years in Big 5 consulting. Mr. Tuohig received a B.S. in systems engineering from the University of Virginia and an MBA from The Wharton School of Business, University of Pennsylvania.

Catherine Van Zuylen photo Catherine Van Zuylen, VP of Products, Attensity
Catherine serves as VP of Products for Attensity, the leader in social analytics and engagement software. She has over fifteen years of experience in marketing and product management for both large and small technology and services companies. Catherine came to Attensity from SAP BusinessObjects through their acquisition of Inxight Software, where as Sr. Director of Product Management she delivered text analytics products for OEM and government clients, leading Inxight's "going beyond Google" strategy. Catherine also oversaw product management and marketing at Kovair, where she played a key role in the development and marketing of Kovair's strategic account management application and led the team at iSyndicate responsible for the mid-market internet content syndication product line. Catherine holds an MBA from the University of California at Berkeley and a BA in English from the Johnston Center at the University of Redlands.

Lightning Talk Presenters

Ken Hu photo Ken Hu, Founder, Soshio, @whosbacon
Ken Hu is founder of Soshio, previously known as Thinkudo Labs. Soshio helps businesses understand the Chinese market through analyzing its social media. Ken received a Master degree in Artificial Intelligence from University of Edinburgh.

Rob Key photo Rob Key, CEO, Converseon, @RobKey
Rob Key is founder and CEO of Converseon, the leading social strategy and technology firm. Converseon was named category leader in social listening in the Forrester Wave Q3 2010 and its new ConveyAPI solution was recently awarded Top Innovator in Social Media Data Mining by Dataweek. Rob was recently named as Social Media Star by the Social Media Society, is a 2012 member of the Board of Directors at the Word of Mouth Marketing Association, and was recently named to the "iMedia 25" -- the Top People You Should Know in Interactive.

Erin Olivo photo Dr. Erin Olivo, Clinical Psychologist, SmogFarm
Dr. Erin Olivo is a clinical psychologist whose clinical and research work focuses on the use of mind-body strategies in both medical and mental health settings. Formerly the Director of the Columbia Integrative Medicine Program, her primary research interest is the investigation of the efficacy and safety of integrative therapies used to enhance health, prevent illness or manage symptoms of disease. Dr. Olivo holds master's degrees in both Public Health and Social Work from Columbia University. She received her doctorate in clinical psychology from Teachers College, Columbia University.

Tereza Parilova photo Tereza Parilova, Masaryk University
Born in Czech Republic, at the age of 15 Tereza Parilova obtained a full scholarship at the prestigious private high school Wyoming Seminary in Pennsylvania, U.S.A. As a Socrates/Erasmus stipend she spent winter semester of 2007/2008 at the University of Leeds, Great Britain. In February 2012 Tereza Parilova graduated from Masaryk University with high honors (major in service science, management, and engineering), in the top 3%. Nowdays she continues her PhD studies, majoring in computer systems and technologies. She specializes in social media analysis and visualization.

Daniel Ziv photo D. Daniel Ziv, VP Customer Interaction Analytics, Verint
Daniel Ziv has led Verint's analytics offerings since 2002 and has been instrumental in developing the analytics driven Voice of the Customer (VOC) approach with many organizations around the world, helping contact center managers and marketing executives improve performance, impact customer experience, and achieve significant ROI. Daniel holds an MBA, magna cum laude, in marketing from Tel-Aviv University and BSc. cum laude in electrical engineering from the Technion Institute of Technology. He is a patent holder, published author of 4 books, and a frequent speaker at leading industry events.

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